Livi becomes Kry
In September, we're changing our name to Kry – the name we have carried in Sweden from the start. We chose it because it means something: Kry comes from the Swedish word that means to feel well, which is exactly what we want for you.
The care you know stays the same, just under a new name. You don't need to do anything.
What this change means for you
While the wider service you know and trust remains the same, the Livi name will be replaced with Kry. You may notice a new look and feel as the our new name rolls out across our app, website, and communications.
Everything else, like your care, your account and your history, stays exactly as it is. And as always, we’re here whenever you need us.
Our ambition has always been the same: to build Europe’s leading healthcare provider and help move healthcare into the future. Bringing everything together under one name is a natural step towards that goal.
Founder and Chair
FAQ
No, there’s no need to do anything. Your account, health data and history will stay the same.
No, your app will change from ‘Livi’ to ‘Kry’ automatically when updated to the latest version.
Yes. Sign in just as you do today with the same details. Nothing changes for you.
Yes. The same team is here for you: the same doctors, nurses and specialists you'd see before. Nothing about who cares for you is changing.
Everything carries over. Booked appointments, active prescriptions and any ongoing referrals stay exactly as they are.
Your data is as safe as it's always been. It's the same company looking after your care – only the name is new. Your health information stays protected, just as before.
Healthcare systems across Europe are facing the same challenges: growing demand, limited resources, and systems that weren't built for the way we live today.
Bringing everything together under one name means we can be more efficient as we combine digital and in-person care with new technology.
The change takes place in September. You'll see Livi gradually become Kry, with no impact on your care along the way.
Kry is a Swedish word, so it has a Swedish sound – somewhere between "kree" and "krew." Don't worry about getting it perfect. We don't mind.
We are now taking the next step to improve care access, patient experience and efficiency by bringing our entire European operation under a single brand: Kry.
For questions and enquiries, please contact partnershipsUK@kry.se