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Get a fit note without leaving home by speaking to one of our NHS-trained GPs by video. A safe and convenient way to get a legitimate sick note online.

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How to get a sick note online with Livi

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Our doctors can give online sick notes if necessary. The sick note will be sent to your inbox.

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Lorainne 

Lorraine

A fit note is a document that's issued by a doctor, confirming that you have a medical condition that affects your ability to work. It's also known as a sick note, a doctor’s note or a Statement of Fitness for Work.

If you’ve been ill for 7 or more consecutive days, you need a fit note to be off work. Every day counts towards that 7 days – including weekends and bank holidays. 

Sick notes > Section > Accordions > FAQs > What is a fit note?

What is a fit note?

A sick note usually includes information about your illness or injury, and provides advice about the activities you can and cannot do at work. It also states the expected duration of your absence from work.

It might be that you’re fit enough to do some work but are advised against doing certain tasks. For example, if you work in a factory and have a back injury, you might be able to carry out light tasks, but no heavy lifting.

A sick note can be used by a doctor to suggest ways for your employer to help their employee get back to work. These are known as ‘reasonable adjustments’ and could involve having:
- Different day-to-day tasks
- Additional support from other employees or managers
- Changes to your workstation
- Changes to your work pattern or hours
- A phased return to work with less hours to start with

If it’s not possible for your employer to make the adjustments recommended by the doctor, the sick note will say that you’re 'not fit for work'.

Sick notes > Section > Accordions > FAQs > What does a sick note say?

What does a sick note say?

You’ll need to book a GP appointment – either at a local practice or via the Livi app – so a doctor can assess your health. The GP can then decide whether you’re fit enough for work and how long you may need to recover before you return to work.

Your employer can take a copy of the sick note and you should keep the original. If you speak to Livi GP about getting an online sick note, you can get it sent straight to your inbox without having to leave home.

Sick notes > Section > Accordions > FAQs > How to get a sick note in the UK

How to get a sick note in the UK

You can get a sick note for free via the NHS if the doctor assessing you decides you’re unfit for work. If you want to avoid going to the doctor’s and get a sick note online instead, you can book a video appointment with a Livi GP who can assess you for a sick note.

If your NHS GP practice is partnered with Livi, the appointment and sick note will be free. If your NHS practice isn’t partnered with Livi, you’ll pay a one-off fee to have an appointment with a Livi GP. The doctor can send your sick note online via the Livi app.

Sick notes > Section > Accordions > FAQs > Can you get a sick note online for free?

Can you get a sick note online for free?

Self-certification is a process that allows you to certify your own illness or injury if you're off work for 7 consecutive days or less. This means that you don't need a fit note from a doctor.

When you return to work after sick leave, your employer may direct you to a HR system or a form used to self-certify.

Sick notes > Section > Accordions > FAQs > What is self-certification?

What is self-certification?

A sick note through the NHS won’t cost you anything if you're off work for more than 7 days. But if you need a private medical certificate for 7 days or less, there may be a charge from your GP practice.

A private medical certificate can be requested by your employer if you're frequently off sick for short periods of time. A sick note can’t be used for this purpose.

Sick notes > Section > Accordions > FAQs > How much does a sick note cost?

How much does a sick note cost?

If you're making a claim for Employment and Support Allowance (ESA), it’s likely you’ll need to provide a fit note as part of your application. A member of the Department for Work and Pensions (DWP) or Jobcentre can advise you on whether you need a sick note for your ESA claim.

Sick notes > Section > Accordions > FAQs > Getting a sick note for an ESA claim

Getting a sick note for an ESA claim

A sick note must be signed by a GP or other relevant medical professional.

Sick notes > Section > Accordions > FAQs > Do sick notes have to be from a GP?

Do sick notes have to be from a GP?

The length of a sick note will depend on the specific circumstances of your illness or injury. Your doctor will be able to advise you on the expected duration of your absence from work.

Sick notes > Section > Accordion > FAQ > How long can a doctor give a sick note for?

 How long can a doctor give a sick note for?

The date on a sick note should be shown clearly on the document. The date will show when the fit note was issued and the length of your absence from work. The dates given on your sick note are inclusive.

Sick notes > Section > Accordion > FAQ > How to read the date on a sick note

How to read the date on a sick note

If you need to extend your sick note, you'll need to see a GP again to get a new one. The doctor will assess your condition and provide updated information about your ability to work. You can book an appointment with a Livi GP to discuss extending your sick note.

Sick notes > Section > Accordion > FAQ > Extending a sick note

Extending a sick note

A doctor may not be able to give you a sick note if they feel it's not necessary, or if they don't believe you have a medical condition that affects your ability to work.

Sick notes > Section > Accordion > FAQS > Can a doctor refuse to give you a sick note?

Can a doctor refuse to give you a sick note?

Legally, an employer cannot override a sick note from a doctor. If you’ve been certified as not fit to work by a doctor, your employer should respect the recommendations of the medical professional and not ask you to work.

If an employer has concerns about the validity or authenticity of a fit note, they may ask for more information or seek a second opinion from another doctor.

Sick notes > Section > Accordion > FAQS > Can an employer override a doctor's sick note in the UK?

Can an employer override a doctor's sick note in the UK?

To send a fit note, you should get one from a doctor, and then either give it to your employer in person or send it by post or email. If you send it by post, you may want to let your employer know by phone or email that it’s on its way, in case there’s a delay.

Sick notes > Section > Accordion > FAQS > How to send a fit note

How to send a fit note

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