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Online prescription services

Getting medical advice and prescriptions from the comfort of your own home is one of the reasons our patients choose to speak to a Livi GP.

If you’re not sure how the process works with getting online prescriptions through our service, check out the information below.

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How to get a prescription online

Download the Livi app
Sign up and select your existing GP practice for our free NHS service. If you’re not yet eligible you can choose to use our pay-as-you-go service instead.
Book an appointment – at a time that suits you
See a GP the same day or book up to 3 days ahead. The GP will call you in the app to start your video appointment, and assess whether you need a prescription.
Get medical advice and your prescription online
If necessary, a Livi GP can give you an online prescription which will be delivered to a pharmacy near you.

Same-day prescriptions

See a GP by video the same day with Livi. If the doctor decides you need one, they can give you an acute online prescription sent straight to your inbox, ready to pick up from your local pharmacy.

Appointments available 7 days a week

When you’re not feeling well, your health shouldn’t wait. Livi allows you to see a GP by video on evenings and weekends, so you can get an online prescription at the time you need it.

"I needed an urgent prescription that was sent through to my local pharmacist, to pick up the same day - so that was very handy"

Livi patient, Hull

"They were actually able to send a prescription to the pharmacy, my local pharmacy on my high street, just like that. It felt like magic!"

Livi patient, Surrey

Need a GP today?

Whether you need treatment for a health concern or would like to get expert medical advice, book an appointment to speak to a doctor.
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Last updated 2021-08-19