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Practice websites made easy

NHS websites made easy

livi.co.uk > Mjog > Practice websites > Intro

We make NHS-branded websites easy for you and your patients

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Did you know that the law has changed on accessibility of websites? 

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How we can help

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We follow NHS guidelines to ensure your site is always up to date with NHS and legal requirements

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Your website will be managed by digital experts to save the need for in-house resource

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Have the ability to track user interactions and gain insights to inform future patient communications

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Intuitive search functionality that enables patients to self-serve and access information quickly

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Practice Websites CTA

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Create a better digital experience with our NHS-branded websites.

Create better digital journeys with a website that leads patients to the services they need, when they need them. Built to NHS guidelines and accessibility laws, our NHS-branded websites give you a website that’s easier for people to understand and use.

### The benefits:

- Complete digital solution for telephone, face-to-face and prescription services

- Fits seamlessly with the look and feel of trusted NHS services

- Intuitive search enables patients to self-serve and access information quickly

- Websites are responsive and can be used from any device


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Easy for patients

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Our platform is designed to help you grow digital relationships with patients and encourage them to use online services. That means less pressure on your team and more time to focus on what you do best.

### The benefits:

- Removes barriers to online access, reducing strain on phone lines

- Simple for staff to use, taking the hassle out of digital

- NHS login enables your team to manage appointments and prescriptions online

- Managed by digital experts to save the need for in-house resource


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Easy for you

We provide a ready-made website solution that makes set-up quick and maintenance effortless. We give you everything you need, from pre-built information pages to automated updates and ongoing content support.

### The benefits:

- We follow NHS guidelines to ensure your site is always up to date with NHS requirements

- Track user interactions and gain insights to inform future patient communications

- NHS content integration provides the latest and most trusted information, reducing need for ongoing maintenance

- Complete control to manage your web presence and make updates with a single click, with support from our content editors

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Easy to manage

Why transform your website? 

livi.co.uk > Mjog > Practice websites > Book a demo

Helping practices grow and embed digital relationships with patients

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What our partners say

Mrs Andrea Francis, Practice Manager, Clifton Court Medical Practice

Your practice website is a digital front door that can improve access to care, creating a better online experience for your patients and your whole team. 

With our NHS-branded websites, we make creating and maintaining those websites easy. We’re experts in building websites that drive online engagement and make it simple to manage demand. Whether you’re a primary care provider, ICS or offer wider clinical services, our platform provides a complete website solution.

### Improve accessibility for patients

Inconsistencies and poor accessibility can lead to low patient satisfaction. A digital-first website, built around your patients’ needs, helps keep consistency across channels and create a better user experience. And by following NHS best practice, you can break down barriers to care and allow everyone to find the help they need.

With a website that leads patients to the services they need, when they need them, you are creating essential digital journeys. 

Built to NHS guidelines and accessibility laws, our NHS-branded websites give you a website that’s easier for people to understand and use.Your new website will fit seamlessly with the look and feel of trusted NHS services, and can be used from any device. It will also enable patients to self-serve and access information quickly, giving them more ownership of their care. 

### Easing pressure on your teams

We’ve designed our platform to help you grow digital relationships with patients and encourage them to use online services where possible. By removing the common barriers to online access, we’re reducing strain on practice phone lines and the front desk, creating less pressure on your team and more time for you to focus on providing the best possible care. 

An NHS login enables your team to manage appointments and prescriptions online, in a simple and efficient manner – taking the hassle out of digital – but the service is managed by our digital experts, saving the need for in-house resources, and ensuring there is always a dedicated team on hand to help, when needed. You have complete control to manage your web presence and make updates with a single click, with support from our content editors along the way.

### Getting started 

We provide a ready-made website solution that makes set-up quick and maintenance effortless. We give you everything you need, from pre-built information pages to automated updates and ongoing content support.

We can track user interactions and gain insights to inform future patient communications, and NHS content integration provides the latest and most trusted information, reducing need for ongoing maintenance.

New regulations mean public sector organisations have a legal duty to make sure websites and apps meet accessibility requirements. The __[accessibility regulations](https://www.legislation.gov.uk/uksi/2018/952/made)__ aim to help make sure online public services are accessible to all users, including disabled people.

__[Click here to find out how our NHS-branded websites can help create a better experience for your patients and your team.](https://www.livi.co.uk/practice-websites/#helping-practices-grow-and-embed-digital-relationships-with-patients)__

Mjog > Did you know that Livi can make NHS-branded websites? (practice-websites) (UK)

Company news

Did you know that Livi can make NHS-branded websites?

New regulations mean public sector organisations have a legal duty to make sure websites and apps meet accessibility requirements. The [accessibility regulations](https://www.legislation.gov.uk/uksi/2018/952/made) aim to help make sure online public services are accessible to all users, including disabled people.

At Livi, we work with practices to develop online services that improve the digital journey for both practice staff and patients. We do this by providing a pre-built platform that allows you to give simple and clear digital access to patients. This can range from a single GP Practice to a whole ICS footprint.

Dillon Sykes, Commercial and Product Manager for Livi, discusses how he’s been helping GPs grow and embed digital relationships with patients through simple and clear practice websites. 

## Could you explain how Livi’s practice website service works?

When looking at some GP practice websites, we can, unfortunately, see lots of potential issues. Content is often written for offline consumption and poorly translated when viewed online, and accessibility issues make online transactions difficult if NHS Digital Service Manual standards are not met.

Our solution helps GP practices provide their patients with an accessible and easy to use website. By migrating away from ad-hoc designed websites to a digital first approach, we are capable of handling transactions that will give patients confidence to engage with online services and help reduce unnecessary demand on GP telephone lines.

## What are the benefits to patients of having improved digital access? 

The Livi GP Platform will provide every GP practice with a trusted, accessible NHS branded website allowing users to confidently engage with digital content. By reducing variation in user experience we can improve the patients journey for new and existing services.

Patients will find they can develop new relationships with the GP practice that no longer require early morning phone calls, trips to the Surgery or planned leave. By having an accessible website that is user focussed they will be able to maintain control of their information flow to fit around their own lifestyles.

## And what about the benefits for practices? 

For GP practices they no longer have to worry about complying with accessibility regulations as this is a key feature we update on their behalf. 

Having moved patients towards accessing help and advice online they can free up those more traditional routes for the patients who still need to use them. This in turn reduces demand on the practice if information is available to access at any time of day E.g. Ability to submit a request for a repeat prescription doesn’t need an early morning phone call if you can do this online or accessing information about your new medication.

Digital maturity can allow GP practices to achieve equitable access across all modes of access both on and offline.

## And can CCGs/ ICS benefit from this too? 

Yes, the Livi GP Platform is available across regional footprints such as Clinical Commissioning Groups or Integrated Care Systems. We can provide an ecosystem of digital websites to suit your organisation needs. This can give organisations multi-site access across GP websites to post communications and alerts where necessary, standardising the messaging and impact for their population.

With improved analytics and data we can provide user behaviour which can be interpreted and used to design new and existing digital services.

## What’s next for practice websites? 

Our aim is to ensure that any user accessing NHS GP services has the ability to access a standardised GP practice website with a user focus, is intuitive to use, highly responsive and accessible to the many different users who chose to visit. The vision is for a website design which encourages a channel shift towards digital solutions and away from telephone contact.

[__Click here to find out how we can support your practice and improve the digital journey for both your practice staff and patients.__](https://mjog.livi.co.uk/practice-websites/)

Mjog > Creating a better digital journey for patients (practice-websites) (UK)

Practice websites

Creating a better digital journey for patients

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Practice websites | Livi

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With Livi you can see a GP via video, wherever you are. We can help you with medical advice, prescriptions, sick notes or a referral.

.css-xsmqs{color:#002845;}Practice websites made easy

We make NHS-branded websites easy for you and your patients

Did you know that the law has changed on accessibility of websites?

How we can help

Create a better digital experience with our NHS-branded websites.

Why transform your website?

Easy for patients

Easy for you

Easy to manage

Helping practices grow and embed digital relationships with patients

Create a better digital experience with our NHS-branded websites.

Insights, news and views from the team

Practice websites made easy