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BMI Healthcare and Livi partner to improve healthcare access for millions of UK patients

23 Feb 2021

UK digital healthcare platform announces partnership with UK’s largest independent healthcare provider to provide faster access to treatment

LONDON - 23 February 2021 - Millions of patients across the UK will now be able to access private healthcare more quickly, cheaply, and conveniently, through a new partnership between digital healthcare provider Livi, and BMI Healthcare, the UK’s leading independent provider of private healthcare with more than 50 hospitals and healthcare facilities.

Given the current challenges of the COVID-19 pandemic and sudden increase in face-to-face patient appointments during the winter season, the partnership will help to reduce the current pressures on NHS surgeries who frequently handle non-critical face-to-face appointments that can be diagnosed via video consultations. Patients will now be able to speak to a GMC-certified Livi GP to arrange a speedy referral to see a specialist consultant.

The partnership will provide greater access to UK patients as they leverage Livi’s digital platform to access GPs at Livi and BMI Healthcare’s specialist consultant network. Patients can complete the entire process in less than twenty minutes, from the convenience of their own home, seven days a week.

Commenting on the new partnership, Simon Lucas, Partnerships Director, Livi, said: “Livi’s focus is to provide greater access to healthcare to improve health, wellbeing, and quality of life for everyone across the UK. Our partnership with BMI will harness Livi technology and through access to our range of digital tools, patients will be able to gain referrals to specialists. We are pleased to partner with BMI to help provide solutions for patients to access healthcare services remotely and help ease pressure on the NHS.”

Paul Manning, Chief Medical Officer, BMI hospitals said: “At BMI Healthcare, we aim to provide the highest standards in every aspect of patient care - and that begins at the point of referral. When patients have a medical complaint, they want to be seen quickly and they want the process to be convenient. Our partnership with Livi will help us deliver on this, by minimising the need to visit a GP practice to get a referral, while at the same time supporting our NHS during this crisis by freeing up valuable resources for those who need to be seen in-person.”

Livi, the UK arm of European healthcare provider Kry - enables patients to see a GP and other health professionals by video through their smartphone or tablet device seven days a week. Livi is available to anyone in the UK as a paid GP service and is available through the NHS to five million patients across the UK. BMI Healthcare is an independent provider of private healthcare, offering treatment to private patients, medically insured patients, and NHS patients. It currently has over 50 hospitals across the UK, with centres of excellence in spinal, orthopaedic, neuro, cardiac and cancer care.

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